Best Day is a nice facility and the therapists are kind and skilled. English is a challenge so it's tough to communicate things - though they use a phone translator so it could have been worse. By the way, I don't criticize their English. I could not imagine learning Chinese. I scheduled a 2 hour massage. The quality of the massage was very good. I was not happy about one thing: I spent one hour and 45 min face down and only 15 min face up. Thats too little time for work on head, chest, abs and quads. I asked several times if I could turn over starting about one hour and 15 min into the massage but was declined. It seems the have a policy that clients cannot be face up more than 15 min. It should be 30-45 min face up for a 120 min full body massage. They do good work at Best Day but this may keep me from returning.